Payment Policy
We support trusted and widely used payment options to ensure flexibility and convenience at checkout. All payments must be completed in full before an order is processed or shipped.
- PayPal
- Stripe (secure payment gateway)
- Credit & Debit Cards via Stripe:
- Visa
- Mastercard
- American Express
- Other major supported cards
All payment methods are subject to verification and approval by the respective payment provider.
Payment Currency
All transactions on our store are processed in United States Dollars (USD $). If you are using a card or account in a different currency, your bank or payment provider may apply currency conversion rates and additional fees.
Payment Processing
Once you place an order, your payment is securely processed through our payment providers. Orders will only be confirmed after successful payment authorization.
Payments are typically processed instantly; however, in some cases, additional verification may be required, which could cause minor delays.
Payment Security
We take your security seriously and use industry-standard technologies to protect your payment information. All transactions are encrypted and processed through secure gateways.
- We do not store your full card details on our servers
- Payments are handled by trusted providers like PayPal and Stripe
- SSL encryption is used to safeguard sensitive data
This ensures your personal and financial information remains protected at all times.
Billing Information
Customers are responsible for providing accurate and complete billing details at checkout. Incorrect or incomplete information may result in payment delays or order cancellation.
If we are unable to verify your payment details, we may contact you for additional confirmation.
Order Confirmation
After successful payment, you will receive an order confirmation email containing your purchase details. If you do not receive this email, please check your spam folder or contact us for assistance.
Payment Authorization & Fraud Prevention
To protect our customers and prevent fraudulent transactions, Honey Real reserves the right to review and verify payments.
- Orders flagged as suspicious may be delayed or canceled
- Additional identity verification may be requested
- We reserve the right to refuse or cancel any order at our discretion
If your order is canceled due to payment concerns, you will be notified and refunded accordingly.
Chargebacks & Disputes
We encourage customers to contact us directly before initiating a chargeback or dispute. Most issues can be resolved quickly through our support team.
Unauthorized or abusive chargebacks may result in restrictions on future purchases.
Taxes
Applicable sales taxes are calculated at checkout based on your shipping address and local state regulations. The total amount, including taxes, will be clearly displayed before you complete your purchase.
Payment Issues
If your payment fails or is declined, please:
- Double-check your card or account details
- Ensure sufficient funds are available
- Contact your bank or payment provider
You may also try an alternative payment method if the issue persists.
Contact Information
If you have any questions regarding payments, feel free to contact us:
- Business Name: Honey Real
- Phone: +1 910-265-0416
- Email: hello@honeyreal.com
- Address: 1368 Piney Green Rd, Jacksonville, NC 28546, United States